Numbers and SIP for AI voice agent platforms

If you build a voice agent, you need a number that people call and a reliable audio path to your engine. TELQIO provides the telephone path and the guardrails, not the AI model.

Request a quote

The problem

A serious voice agent is more than speech understanding. It needs a number that works in the caller’s country, a way to hand over to a person when the conversation goes off script, and duration limits so consumption does not run away.

It also needs a trail. Who called, at what time, for how long, when the handover happened. Without that timeline you cannot correct the agent or answer a complaint.

How it flows

Caller

Project number

AI voice agent

Human handover

Timestamped timeline

Example journey

AI voice agents

Choosing the integration

A fictional voice agent platform picks the voice integration it uses and has it validated with us.

Number linked to the agent

A local number is assigned to the project. Inbound calls are routed to the agent over SIP or an equivalent connection.

Duration cap

Each call has a maximum length. Beyond it, the agent wraps up or hands over.

Handover to a human

When the caller asks for an adviser, the agent triggers a transfer to a team number.

Usable timeline

Start, handover and end are timestamped. The team reviews disputed calls to refine the instructions.

Limits to know

TELQIO does not supply an AI model or speech synthesis. The voice integration must be chosen and validated before any real use.
Telling callers they are speaking to an automated system is part of your obligations depending on the service and country. Have your advisers confirm them.
Recording is off by default. If enabled, its purpose and retention must be defined.

Present your voice agent

The engine you use, the callers’ countries, target call length and handover needs: we assess feasibility with you.