AI voice connectivity: link your numbers to a voice agent, with human handoff
TELQIO provides the number, the call and the control. You choose the voice integration, plan a human handoff and set caps. Custom quote pricing.
Custom quote
A voice AI agent answers a call in conversation. TELQIO does not build that agent: the platform links a number to the voice integration you chose and had validated, and handles the call around it.
Safeguards are part of the design. Handoff to a human is always possible. Each exchange is timestamped. Caps limit call duration, simultaneous calls and a project's usage.
Recording is optional and off by default. If enabled, people are informed in an appropriate way and retention is configurable. Whether people are told they are speaking with an automated agent follows what your policy provides.
How it flows
Practical uses
Phone reception
An agent answers simple questions, then hands off to a person when the request calls for it.
Appointment booking
The agent collects the details and passes the request to your tool.
Inbound call qualification
The agent sorts calls before passing them to the right team.
Testing a new agent
Connect a test number, measure the calls and adjust before opening to the public.
Features
- Number linked to a chosen, validated voice integration
- Handoff to a human at any time
- Timestamped exchanges
- Caps on duration, concurrency and usage
- Optional recording, off by default
- Call events sent to your system through a signed webhook
Limits to know
- The voice integration is your choice. Its capabilities, languages and limits belong to its publisher, not to TELQIO.
- The quality of an AI agent's answers depends on how it is set up. TELQIO guarantees neither their accuracy nor their fit for your case.
- The rules for telling people they are dealing with an automated agent are determined by the service, the country and your actual role.
- Perceived latency depends on the voice integration, the destination and the network. No delay is guaranteed.
- Caps protect usage. A cap that is reached ends the call or sends it to a human, depending on your setting.
Technical details
| Link | Number tied to a validated voice integration |
|---|---|
| Safeguards | Human handoff, timestamps, caps |
| Recording | Optional, off by default, configurable retention |
| Notifications | Call events through a signed webhook |
Frequently asked questions
Does TELQIO provide the voice agent?
No. TELQIO links your number to the voice integration you chose and had validated. The agent's behavior comes from that integration.
Can callers always reach a person?
A human handoff is part of the design. You decide which cases trigger it and which number it goes to.
Are calls recorded?
Not by default. Recording is optional. If you turn it on, the person must be informed in an appropriate way.
Related use cases
Documentation
Related services
Let's connect your voice agent
Name the integration you have in mind, the countries and the expected call volume. We will prepare a quote with the safeguards you pick.