Call tracking for property portals and networks
A buyer calls from a listing and the agent picks up without knowing which one. TELQIO ties the call to the listing, the agency and the originating channel, and offers a callback when nobody answers.
The problem
A property portal passes contacts to agencies. Without a dedicated number, the agency cannot tell which listing triggered the call, and the portal cannot show how many calls it generates.
Missed calls are the second problem. A buyer who reaches voicemail calls the next listing. A quick reply, even an automatic one, changes how the relationship starts.
How it flows
Example journey
Real estate
Listing published
A portal publishes a house listing for “Agence Nord”. The portal reserves a number dedicated to that agency and that listing.
Inbound call identified
A visitor calls. The adviser sees the listing title, the agency and the source on their console.
Missed call
During a viewing, the agent does not answer. A flow sends a courtesy SMS and suggests a callback slot.
Callback request from the site
On the listing page, a visitor enters their number. The platform calls the agent first, then the visitor, and connects them.
Statistics per listing
The portal tracks the number of calls, their duration and their outcome by listing and by agency.
Products involved
Call tracking
Know which sources, campaigns and ads make the phone ring.
Custom quoteWeb callback
One form, one call: TELQIO connects your team and the customer.
Custom quoteVirtual numbers
Search, order and attach phone numbers to a project.
Custom quoteCall flows
Build a call journey visually or in text.
Custom quoteSMS API
Send SMS, count segments, follow statuses.
Custom quoteLimits to know
- A number per listing uses up stock. For a large catalogue, the usual approach is one number per agency and source, with dynamic insertion.
- A courtesy SMS after a missed call assumes the caller’s number is a compatible mobile and that local information rules are followed.
- No commercial result is promised: tracking measures calls, not sales.
Describe your listing base
Number of agencies, countries, listing volume and reporting expectations: your quote is built on these.