White label communications platform: organization, sub-accounts and projects
Manage your customers in a three-level structure, with isolated data, roles, budgets and exports per sub-account. Custom quote pricing.
Custom quote
White label is for agencies, software publishers and resellers who offer communications to their own customers. TELQIO is organized in three levels: the organization, sub-accounts, then projects.
The organization is your structure. Each sub-account matches one of your customers or entities. Each project holds the numbers, flows, calls and usage of a specific use. A sub-account's data is isolated from the others.
Your customers' costs and your provider billing are never mixed. You read each sub-account's usage, then set your own terms with your customer. Console colors and domain can be customized, depending on the contract.
How it flows
Practical uses
Agency for its clients
One sub-account per client, with its numbers, reports and access.
Software publisher
Embed telephony in your SaaS and follow each customer account's usage.
Multi-site group
One sub-account per subsidiary or site, with separate budgets.
Reseller
Give your customers a console in your colors, on your domain, depending on the contract.
Features
- Three levels: organization, sub-account, project
- Data isolated between sub-accounts
- Role-based access, including read-only
- Budgets and alerts per sub-account
- Usage exports per sub-account and project
- Console colors and domain depending on the contract
Limits to know
- Console customization (colors, domain) depends on the contract.
- TELQIO never mixes your customers' costs with your provider billing. You remain responsible for billing your own customers.
- A sub-account's capabilities (countries, number types) never exceed what the organization obtained in its contract.
- The organization's duties toward its customers, for example information or consent, are determined by the service, the country and its actual role.
- API keys are scoped by project and environment. Read-only users never see them.
Technical details
| Hierarchy | Organization, sub-account, project |
|---|---|
| Isolation | Data, roles, budgets and exports separated per sub-account |
| API keys | Scoped by project and environment |
| Customization | Console colors and domain depending on the contract |
Frequently asked questions
Can one customer see another's data?
No. Each sub-account's data is isolated. A user can reach only their own scope.
How are my costs and my customers' costs kept apart?
The billing you receive from TELQIO and your customers' usage are two separate views. You build your own billing from usage per sub-account.
Can I show my brand in the console?
Depending on the contract: console colors and domain can be customized. The terms are specified in the quote.
Related use cases
Documentation
Related services
Let's build your white label offer
Describe your customers, the structure you have in mind and the countries. We will prepare a quote detailing the customization available.